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Terms of Service

1. Introduction

These Terms of Service ("ToS") govern the use of AI Router Switzerland, a service provided by Vaikoon AG. By creating an account, subscribing to or using the service, you agree to these ToS.

2. Responsible Entity

Vaikoon AG
Gotthardstrasse 47
6045 Meggen, Switzerland
Email: office@vaikoon.ch

3. Eligibility

You must be at least 18 years old and capable of entering into a binding contract under Swiss law.

Single-User Subscription: Each subscription is for one individual only. Sharing API keys or credentials is prohibited.

4. Scope of Use

You may use the service for personal development, testing, internal tools, and integrations.

Use in public-facing applications or commercial services is only permitted with prior written approval from Vaikoon AG. Contact support@airouter.ch for approval.

The models available through the service are listed on our website and may change over time. We will announce upcoming changes as early as reasonably possible to give customers time to adapt; such announcements are a courtesy and do not constitute a contractual commitment, warranty, or liability. Dedicated or custom instances are governed by the applicable service agreement.

5. Subscription and Billing

Subscriptions are billed on a recurring basis through Stripe in accordance with the selected billing period and will automatically renew unless cancelled before the end of the then-current billing period. Customers may cancel their subscription at any time. Cancellation takes effect at the end of the then-current billing period. Fees already paid are non-refundable, except where required by applicable law.

We may modify pricing or features with at least 30 days' prior notice in accordance with Section 14.

6. Fair Use

Usage is subject to fair use limits. Abuse, excessive usage, or attempts to bypass system restrictions may result in throttling or suspension.

Fair Use is determined at our reasonable discretion based on system load and usage patterns. See our Fair Use Policy for details.

7. Account Responsibility

You are responsible for securing your API key and account credentials.

8. Prohibited Use

You may not use the service for:

9. Intellectual Property

Vaikoon AG and its licensors retain all rights, title and interest in and to the service, including the underlying software, technology and related intellectual property rights. Except for the limited right to use the service in accordance with these ToS, no rights are transferred to the customer.

The customer retains all rights in data and content submitted by the customer to the service, subject to the rights necessary for Vaikoon AG to provide the service.

10. Privacy and Data Processing

Use of the service is governed by our Privacy Policy and Data Processing Agreement (DPA).

Where we process personal data via the API, we act solely as a data processor on behalf of the customer and do not determine the purposes or means of processing.

11. Liability

To the maximum extent permitted by applicable law, Vaikoon AG's aggregate liability arising out of or in connection with the service shall be limited to the fees paid by the customer for the service during the twelve (12) months preceding the event giving rise to the claim.

Vaikoon AG shall not be liable for indirect, incidental or consequential damages, including loss of profit, revenue or data.

The foregoing limitations do not apply to liability resulting from intent or gross negligence or where liability cannot be limited under applicable law.

12. Termination

We may suspend or terminate access in case of:

Where feasible, we will provide prior notice before suspension.

In all other cases Vaikoon AG may discontinue or terminate a subscription by giving at least 30 days' prior notice, effective at the end of the then-current billing period.

13. Governing Law and Jurisdiction

These ToS are governed by the substantive laws of Switzerland. The courts of Lucerne, Switzerland, shall have exclusive jurisdiction, subject to any mandatory provisions on jurisdiction under applicable law.

14. Changes to These Terms

We may update these Terms. Material changes (e.g., to pricing, subscription terms, or this Section) will be announced at least 30 days in advance via email and on this page; continued use after the notice period constitutes acceptance. Non-material changes (e.g., clarifications, corrections, administrative updates) take effect immediately.

15. Severability

If any provision of these ToS is or becomes invalid, illegal or unenforceable, the validity of the remaining provisions shall not be affected. The invalid, illegal or unenforceable provision shall be replaced by a valid provision that most closely reflects the purpose and economic intent of the original provision. The same shall apply to any unintended gaps in these ToS.

Last updated: September 27, 2026